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1

  • Listen to Clients

  • Gather Data

  • Define Project

2

  • Analyze the Problem

  • Develop Consensus

  • Design Project

  • Assign Roles

3

  • Gather the Resources

  • Synchronize Activity

  • Execute the Plan

  • Record Results

  • Modify Plan as needed

4

  • Assemble the Participants

  • Review the Results

  • Compare Outcome to Goals

5

  • Present the Report

  • Submit Final Report

  • Conduct Exit Interview with Client

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